Client Care

Frequently Asked Questions

We select 18K gold for its exceptional purity and rich, warm hue. Containing 75% pure gold, it offers a more luxurious weight and a deeper luster than 14K, making it the preferred choice for fine jewelry that retains its value and beauty over generations.

Absolutely. While 18K gold is purer and softer than lower karats, it is perfectly suited for daily wear when crafted with Delma’s structural standards. We recommend removing your jewelry during high-impact activities to preserve its polished finish.

No. To ensure the highest level of comfort for our clients, all Delma 18K gold is nickel-free and hypoallergenic, making it safe for even the most sensitive skin.

Every piece of Delma jewelry is hallmarked with a "750" stamp, signifying 18K gold purity, alongside our unique maker’s mark. Each purchase also arrives with a physical Certificate of Authenticity.

Each Delma treasure is designed and hand-finished by master artisans who specialize in traditional goldsmithing techniques, ensuring that every curve and setting meets our rigorous standards of excellence.

Pure gold does not tarnish; however, because 18K gold is an alloy, it may occasionally lose some brilliance due to exposure to oils and lotions. A simple cleaning with a soft Delma cloth will instantly restore its original radiance.

Yes. We invite our clients to send their pieces back to us annually for a complimentary professional "spa treatment," which includes deep cleaning and a structural integrity check to ensure your stones remain secure.